Microsoft Inspire 2022: The Biggest Announcements
Wade Tyler Millward
The Microsoft Digital Contact Center and updates to Teams and Viva were among the big announcements at Inspire 2022.
Teams Connect Shared Channels
Microsoft has made the Teams Connect Shared Channels feature generally available. The tech giant had announced a preview for shared channels in the fall.
This feature allows Teams users to “collaborate with people inside and outside your organization in one shared space where everyone can work, chat, meet, share, co-author files, and develop apps together,” according to the tech giant.
Teams Connect allows for collaboration among multiple organizations and enables Teams users to chat with people outside the work network with a personal account.
At Microsoft Ignite Fall 2021, Microsoft CEO Satya Nadella called Teams Connect an identity security effort.
Microsoft’s “trust fabric” is “what makes experiences like Teams Connect possible today,” Nadella said. “With Teams Connect, powered by our identity platform, you can establish seamless, secure and trusted collaboration across organizational boundaries in a matter of minutes.”