Microsoft Partner NB Technology Projects 23 Percent Growth Thanks To Cloud, Cybersecurity Push

How’d you get into the IT business? 

I’m a very curious type of person. I love emerging technology. I love learning about what’s new and coming out. Sometimes I could be scatter-brained if I just get my eyes on something. … But I remember buying my first computer, which cost me literally $5,000.

That was a Hewlett Packard computer. I paid for it myself. And, man, I worked on that computer 23, 24 hours a day. Just playing with it, learning something and wondering what made this thing work and how?

I finally went back to school, back to college and started learning. … I was just intrigued and amazed at what you could do with computers and technology itself. And I learned how to fix PCs.

But my degree was really in programming. I enjoyed it. My first job was on the technical side, which was – believe it or not – the lowest job you could get, which was a backup operator. And that was after 300 resumes that I put out, finally landed that job.

I learned the job in two days. You just had to watch the computer screen. When it said the backup was full, pull the tape out, put a new tape in. Take reports and put the reports out there for the executives. That was it. … Nevertheless, I learned the technology. And I was so fascinated, so intrigued. … I needed to learn more. … So I started out just helping friends. … During that time, there weren’t really a lot of IT people, people who really knew about personal computers on how to fix it. I just happened to be one of the lucky ones.

I’d go into people’s homes fixing computers and they were like, ‘Hey, if you can do this for us, we own a business, why don’t you come to our office and fix them.’ … From there we went from residential to business services. And then changed and said, ‘Hey, we’re just going to do commercial services. … I love it.

And I’ll tell you one of the things that helps me a lot. … Just the joy and happiness of them (customers) that you fixed something that’d been an issue for them. … So, I still have the same passion even today learning new technologies and seeing how we can implement those technologies to help improve our client’s business processes.

But it’s all about providing sound technology and sound support for us. The support has got to be bar none. Because I always say every service and product that you purchase is made far better with the support that’s behind it.