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The 10 Biggest Cloud Outages Of 2022 (So Far)

Wade Tyler Millward

Cloud outages so far this year have affected companies including Apple, Microsoft and Google.

April Atlassian Outage

An Atlassian outage started on April 5, with some customers restoring services by April 8 and the rest waiting until April 18, according to the company.

The cloud tools provider, which has offices in Australia and San Francisco, said the outage was due to a “communication gap” between teams working on deleting a standalone legacy application and “insufficient system warnings.”

“Although this was a major incident, no customer lost more than five minutes of data,” according to the company, whose most notable products include Jira and Trello. “In addition, over 99.6% of our customers and users continued to use our cloud products without any disruption during the restoration activities.”

To prevent the issue in the future, the company has plans for universal “soft deletes” across all systems; adding more customers to its automatic restoration program for multi-site, multi-product deletion events; and creating a large-scale incident communications playbook.

 
Wade Tyler Millward

Wade Tyler Millward is an associate editor covering cloud computing and the channel partner programs of Microsoft, IBM, Red Hat, Oracle, Salesforce, Citrix and other cloud vendors. He can be reached at wmillward@thechannelcompany.com.

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