Zorus CEO: ‘People Are Losing Sight Of What Matters To MSPs, And That Is Partnership’

Although already operating in multiple facets of the business, Brett Cheloff is ready for the challenge as CEO of Zorus.

“I would say a lot of the functions I was doing already, [I’m doing now],” he told CRN in an exclusive interview. “I was heavily involved with the sales team, I was heavily involved with marketing, I was on the road a lot.”

Cheloff replaced CEO Ian McChord at the Norwalk, Conn.-based cybersecurity vendor, which caters to MSPs, as McChord departed “the company to pursue new interests after helping lead the company for the past three years,” according to a news release.

Cheloff, who took over as CEO on Sept. 5, has been CTO of Zorus since March 2022. Prior to that, he worked at ConnectWise for 12 years as vice president of product at Automate.

He joined Zorus, which was founded in 2017 and currently has about 20 employees, to help mature the product, the product team and the engineering team. Eighteen months later, he’s now been tapped as the company’s next CEO.

“It’s time to execute. It’s time to create and go,” he said. “It’s going to be at the level of generating more valuable product and creating more for the space.”

Going forward, he’s focused on getting the Zorus name further out into the market and zeroing in on helping MSPs grow their business.

“I’ve seen how RMM tools lack when it comes to data for MSPs to prove their worth,” he said. “I think every vendor in the space should do a better job. If an MSP is paying for your product, you should give value to your MSP partners to pass down value to their customers. MSPs spend a lot of money on a lot of different vendors and the customers themselves say, ‘Why do I pay you so much money?’”

Check out CRN’s exclusive interview with Cheloff about the future of Zorus, leadership and why helping MSPs is his priority.