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Dell Exec: We Can Help Partners Build A Future-Ready Workplace For Customers

As newer technologies evolve rapidly, the state of the workplace is also transforming, and Dell can help partners tap into opportunities from these changes, an executive for the vendor said Monday at XChange 2016.

As technology in such areas as mobility and the data center evolve rapidly, the state of the workplace is transforming as well, and Dell can help partners tap into opportunities from these changes, a Dell executive said Monday.

Speaking at the XChange 2016 conference in San Antonio hosted by CRN's parent, The Channel Company, Moe Klan, director of customer solution centers for Dell, told solution providers that the tech ’world is changing,’ creating a need for information.

’Our world is changing – we want information now. Everything is at risk, and we’re drowning in data,’ said Klan. ’Dell has solutions across the spectrum for the enterprise as companies begin to look at a future-ready workplace.’

[Related: DevOps Opens Door To Helping Customers Transform Their Business, Not Just Run It]

That mobile workplace transformation is apparent in a survey conducted by Dell and Intel of business end users. The survey found that 59 percent of respondents need less office space per employee than 10 years ago, and 52 percent of respondents said they believe employees working from home are just as or more productive than those coming into the office.

As part of this transforming workplace, Dell is offering a host of solutions to keep partners up to date with the most cutting-edge products and services for enterprises.

Klan listed three big areas where customers are evolving – workplace devices, endpoint security suites, and cloud-client computing. For device lifecycles, the company offers provisioning and management services; while for cloud-client computing, Dell customers have access to virtual desktop infrastructure (VDI), application and profile virtualization, and thin clients.

Meanwhile, for security, Dell offers a Security Suite that includes a collaboration with Cylance for further protection against malware.

On the channel side of the spectrum, Klan said partners are evolving as well to address these workplace transformations. For example, in a survey Dell gave to channel partners this year, most said that private and public cloud, backup services, app development and BI are what keep them up at night – a big change from a similar survey in 2014, when partners instead listed security and disaster recovery.

Robert Serna, director at San Antonio-based Dell partner Realtime Managed Services Company, said the biggest trend he can relate to with clients is lifecycle upgrades and the mobile transformation that clients are seeing.

’On the Dell side, one of the interesting things we’re seeing is ... the cycles of replacing the hardware and how often customers are replacing their devices,’ he said. ’Everything’s going to the phone now… it’s a good illustration of how customers went from desktop to laptop to now the mobile device.’

Dell also offers an array of mobile devices to keep up with the mobility transformation in the workplace, including the XPS 13 or Latitude 13; and also offers new technology like a charging stand and wireless display for the evolving workplace, said Klan.

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