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ARC 2011: Biggest Vendor Gains And Drops

Solution providers rated partners on 18 criteria. Here are five vendors that saw their scores drop from 2010 and 20 that made marked improvements.

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The Ups And Downs Of The ARC

The Annual Report Card has, for 26 years, asked vendors' solution providers for the lowdown on their partners. Sometimes, the vendors listen to what those have to VARs say and address the shortcomings their programs may have. Others aren't so attentive.

Following are five vendors that fell from their solution providers' good graces and 20 companies that did their homework and saw improvements in their scores.

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