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5 Companies That Came To Win This Week

For the week ending Dec. 2, CRN takes a look at the companies that brought their 'A' game to the channel.

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ShoreTel Puts More Cloud Services Revenue In Partners' Hands

Unified communications provider ShoreTel is letting partners take more ownership and earn more revenue when installing ShoreTel Connect Cloud services.

Under the new PartnerStart Program, ShoreTel will turn over cloud-based installations to solution providers, a move that will help partners better differentiate themselves in the market and provide better customer support from the very beginning of the sales process.

Until now, partners had to hand off new customers to ShoreTel, which would handle the implementation of cloud-based services. Partners had little control over the timing or project management of cloud service installations.

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