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5 Ways Diverse Technology Solutions Built A Business That Attracts And Keeps Top Employees

Clayton Hart, the solution provider's CEO, highlights key interview, management and trust-building tactics while speaking at XChange Solution Provider 2018.

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Finding Like-Minded Employees

Top performers serve as a useful starting point for managers looking to improve employee retention, Hart said. By documenting their psychological profile – emotional competencies such as self-control, accountability, listening abilities and even personal interests – businesses can improve their hiring strategy and find employees that replicate a proven model of success.

Hart found that approach to be especially useful when forced to choose between two candidates with similar certifications, salary demands and backgrounds. Personality can function as a meaningful tiebreaker, and one that matches with a top employee can quickly strengthen workplace bonds.

"Emotional competencies are found to be twice as important as technical competencies. Hiring and pairing like-minded people builds culture," Hart said. That's how I did it … that, in fact, is how culture starts to form in your organization."

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