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Insight Enterprises’ 7 Big IT Bets And Tech Trends For 2021: Joyce Mullen

Insight Enterprises President Joyce Mullen’s breaks down Insight’s biggest investment areas in 2021. ‘You have to have way more remote services, way more automation in the process, and managing all those devices is a big opportunity,’ she says.

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More Managed Services For Edge, Data Center And Modern Workforces

We have a tremendous services business today. We also have a commitment that we are going to grow like crazy and increase our service mix. We know when we talk to our OEM partners, the most value we can bring to clients is wrapping their awesome technology solutions with the services that allow us to manage them in order to deliver the outcomes that clients are looking for.

So you will see more focus from Insight on managed services for sure. That’s going to probably span the edge to the data center environment to the hybrid environment, including the modern workforce. That is a huge focus for us and we have plenty to offer in that space.

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