As-A-Service Customer Adoption Will Increase In 2021
I think as-a-service does increase next year. I just talked about how it’s much more difficult to manage devices rather than say one office building compared to a thousand houses and homes around the area. It’s a lot tougher to manage all of that stuff.
There was already a trend to more as-a-service. It’s probably not 50 percent [of businesses that choose as-a-service] but there’s probably 90 percent interest and 90 percent of customers are discussing as-a-service. But I do believe we will see increased adoption in as-a-service. At Insight, we want to drive that because we can deliver much more value to clients if we are managing the end-to-end experience and the lifecycle of those products.