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Kaseya CEO On Finalized Datto Deal: Our Job Is To Make Sure We ‘Build The Best Freaking Platform For Our Customers’

C.J. Fairfield

Kaseya CEO Fred Voccola talks to CRN about the changes ahead, including the news that Datto’s CEO Tim Weller will be ‘moving on’ and Rob Rae and Ryan Weeks will be staying. ‘Rob‘s awesome. … I tried to hire Rob for the last six years, so we got Rob finally. It took us buying Datto to get Rob Rae to be an employee,’ Voccola says.

You talked about VSAX, the Cooper Intelligence Engine and KaseyaOne during the conference. What makes them different?

Cooper Intelligence is the only one in the world. The fact that it’s Cooper makes it the greatest thing in the world. There is no software platform on this planet that has an AI engine that is ensuring that the users of the platform are getting the most value out of all the features, the integration and the capabilities. On top of that, there is no AI engine on the planet that has the intelligence of Cooper. And there’s nothing on the planet in the world of software that has the cuteness of Cooper.

VSAX, it’s VSA version 10 but we’re calling it X because it’s going dominate and it’s going to ‘X’ out every other old, first-generation endpoint management solution that’s worthless and doesn’t matter. Here’s why: When you think about endpoints, the definition of an endpoint has expanded to PCs, servers, laptops, cloud servers, that’s all there. But critical computing now extends to mobile devices, IoT devices, Mac machine and native cloud devices. What most MSPs have to do is they have to buy three, four or five different products to manage all of it because RMMs are focused on first-generation endpoints. They’ll spend money on expensive products that do network management, but why should you have four products to do what one can do? We’ve spent over $50 million into building a unified RMM where every single type of device, every type of endpoint is managed in one place at the same low price per endpoint.

So two things happen: The MSP doesn’t have to have four tools to manage all their endpoints and they’re spending one-third as much because they’re doing it all on VSA. The third benefit is all that automation now goes not only for traditional endpoints, but you can integrate automation between traditional and nontraditional endpoints, which is massive.

Finally, it scales to a million endpoints. There’s no scalability issues. As many MSPs are getting larger and larger with hundreds of thousands of endpoints, it doesn’t matter.

Kaseya invented RMM. We were the first RMM provider. Kaseya has now redefined what RMM means … and we’re looking forward to our customers taking advantage of it.

KaseyaOne is IT Complete. KaseyaOne is how people access the entry point to IT Complete. All the functionality of IT Complete can be visualized at KaseyaOne.

What are you still looking to provide to partners that you haven’t nailed down yet?

It’s IT Complete. IT Complete will never be fully complete. Just like Microsoft Office, Teams is now a part of Office. Before the internet, Microsoft added a browser to Office and Microsoft added OneNote to Office. As the computing landscape evolves, IT Complete, just like Microsoft Office did and does, we’ll always add new things. There are new security threat vectors, there’s all sorts of things that you can expect from Kaseya.

You will see Kaseya continuously adding functionality into IT Complete via acquisitions as our customers determine that they need it. It’s always evolving. It’s our job to make sure that we build the best freaking platform for our customers because they rely on us to make sure it’s complete. They look to us to research the market and to help them in establishing what their kit package should look like. That’s our job.

 

 

 

 

 
C.J. Fairfield

CJ Fairfield is an associate editor at CRN covering solution providers, MSPs and distributors. Prior to joining CRN, she worked at daily newspapers, including The Press of Atlantic City in New Jersey and The Frederick News-Post in Maryland. She can be reached at cfairfield@thechannelcompany.com.

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