Making A Play For The Hearts Of The MSP Community
ConnectWise, the Tampa, Fla.-based provider of technology to help MSPs better run their own businesses and multi-endor technology to offer their clients, in early November held its annual IT Nation conference. At the conference, the company introduced a number of new managed services, including a new unified console that will bring management of Cisco, Amazon Web Services, Microsoft Azure and Google Cloud environments into a unified console.
ConnectWise also introduced a new developer kit to help vendors easily hook their applications to the ConnectWise platform, and said it has set aside up to $25 million to invest in developing those hooks and maybe even invest in some of those vendors.
This is happening even as ConnectWise faces new potential challenges from one of its primary competitors, Autotask, which in October said it will merge with Datto, a longtime ConnectWise partner in storage, networking and other services.
ConnectWise CEO Arnie Bellini told CRN in a wide-ranging conversation that his company is more than ready to meet the challenges facing its huge community of MSPs. Here are excerpts of the interview.