Salesforce Health Cloud On Display
Before Dreamforce participants arrived for the conference, they received testing kits from Salesforce and sent in used cotton swabs. Salesforce used its Health Cloud for a cotton swab management system. The company did 10,000 tests in the seven days leading up to Dreamforce, resulting in 10 people “not able to attend,” Benioff said.
He did not specify whether those 10 people couldn’t attend because they received positive COVID-19 tests. But attendees experienced part of Salesforce’s Health Cloud 2.0, particularly the Dreampass feature for in-person events, bringing together capabilities for attendee registration management, COVID-19 vaccine and testing status verification, and testing vendor integration for issuing testing kits.
“Everyone, look around your neck. You see that certificate? You see that QR code? You know what it’s connected to? It’s connected to your Q-tips,” Benioff said. “That’s our Health Cloud.”
He continued: “That’s how we achieved our contact tracing. That’s how we achieved our vaccine management. That’s how we got everyone into this space today, with Health Cloud 2.0. When you scan your badge, you’re working with Health Cloud 2.0. And all of the different connected sectors and experiences and stakeholders that are able to take that digital certificate that you have around your neck and connect it back to our system.”