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Salesforce CEO Marc Benioff At Dreamforce 2021: 5 Boldest Statements

‘You look at the incredible market share that Salesforce has been able to achieve, it is because of our “trailblazers,”’ Salesforce CEO and co-founder Marc Benioff says at Dreamforce 2021 Tuesday.

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‘We’re In A Trust Crisis’

A global pandemic, workers unable to return to work due to COVID-19 or deciding to change jobs and careers and ongoing environmental disasters including fires in California and hurricanes on the East Coast add up to multiple crises that companies need to navigate to service customers.

“At the time of the workforce crisis, in the time of the sustainability crisis, in the time of the pandemic, we also have this inequality crisis because every race and every sexual orientation and every gender has had a different experience during these crises,” Benioff said. “As Trailblazers we have compassion for that. And we want to understand that. We want to have a response to that that brings more equality to inequality.”

He continued: “When you add all those things up, and you look at the inequality crisis that’s happening, then we know we’re in a trust crisis.”

Though he didn’t elaborate on the details, Benioff told the audience to watch for a future playbook on building a company in the modern climate.

“We want to have a playbook to create this new trusted enterprise,” Benioff said. “We want to have a playbook for this new trusted enterprise. It‘s got to start with trust. It has to.”


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