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Cisco CEO Chuck Robbins On The 'Incredibly Powerful' DevNet Platform, SMB, And As-A-Service Opportunities

Cisco CEO Chuck Robbins speaks to CRN about the company's ‘heavy’ investments in artificial intelligence for IT operations (AIOps), its partnership with Amazon Web Services, and why DevNet and the SMB market represent huge opportunities for partners.

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We've heard a lot from Cisco execs about trusting the company's strategy. What concerns are partners voicing as Cisco moves toward software?

As we move toward software, I think our partners just want to make sure we go at a pace that allows them to transition their business model in a way that’s healthy for them—that's the predominant thing. That manifests into them talking about a particular change we've made that we need to think about. So, we have taken lots of feedback over the last weeks, months, a year, where we have adapted our programs differently based on what they told us they need to do for us to make the transition together. And then there are some unique situations that exist with certain partners where we're working with them individually. But I think they all believe the destination is the right one and we just have to work together to get there in a healthy way.

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