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Lenovo Launches New Services Org: 4 Big Partner Takeaways

Lenovo channel chief Steve Biondi talks to CRN about the company’s new services group aimed at driving as-a-service sales for partners as well as Lenovo’s new Infrastructure Solutions Group brand.

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Lenovo’s New Solutions & Services Group

Lenovo has brought together its services and solutions teams and capabilities across devices and PCs to infrastructure to form a new dedicated services organization aimed at driving services sales. The Solutions & Services Group (SSG) will drive transformation by delivering incremental business across smart verticals, attached services, managed services and Lenovo’s as-a-service offerings such as TruScale and Device as-a-service (DaaS).

“The partners are going to see an improvement across the board,” said Biondi, Lenovo’s North American channel chief. “With our new SSG, they’re going to really double down on TruScale. They’re really going to double down on service enablement for both our data center and our devices products.”

In February, Lenovo reported a record $1.4 billion in software and services revenue for its third fiscal quarter, representing an increase of 8 percent year over year. Revenue from attached services, managed services and solution services achieved year-on-year growth of 26 percent, 73 percent and 49 percent, respectively. Lenovo’s DaaS delivered a whopping 74 percent sales growth year over year.

“We are declaring that as-a-service is now going to be part of our go-to-market strategy holistically now,” said Biondi.

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