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The 2018 Tech Innovator Awards

The ability to help solution providers differentiate themselves and grow their businesses is the crowning achievement of CRN’s Tech Innovator winners and finalists.

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Collaboration/Unified Communications Applications

Winner:

Intermedia Unite

Intermedia Unite combines Intermedia’s cloud-based voice solutions with AnyMeeting video conferencing technology to create an offering designed especially with the needs of small- and midsize-business customers in mind. The cloud-based unified communications offering provides voice, video, screen- and file-sharing and secure backup on an integrated platform that’s easy to install and manage for solution providers serving small-business customers. As many SMB customers are looking for collaboration tools, the Intermedia Unite platform with integrated videoconferencing and screen sharing allows solution providers to stay on the cutting edge by offering innovative features and functionality.

Finalists:

BlueJeans Rooms with Dolby Voice

For a cloud-based collaboration solution with superior video, audio and screen sharing, BlueJeans Rooms with Dolby Voice combines the Dolby Conference Phone, Dolby Voice Camera and Dolby Voice Hub with advanced capabilities in BlueJeans Rooms such as enterprise-caliber management and “one-touch” joining of meetings.

Broadvoice b-hive

With b-hive, Broadvoice is targeting SMBs by bundling UC-as-a-Service, collaboration and cloud-based contact center tools with the company’s redundant network and hosting infrastructure. The platform makes it easy to make changes or program voice systems directly from its web-based portal.

Cisco Webex Meetings

Cisco’s Webex Meetings provides a modern approach to video meetings with simplified scheduling and joining, with one-button to push for joining a meeting from any device (such mobile, browser and video room devices, including third-party devices). The solution integrates video with voice and content sharing for a full collaboration suite.

RingCentral Pulse

RingCentral Pulse provides offerings for improving customer service with monitoring of service and sales performance metrics, along with alerts that are sent directly to affected teams. The offering leverages intelligent bots for monitoring key call center metrics and sending out automated notifications and alerts.

 
 
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