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Sherweb Executives On Bringing Cloud Services, Security To MSPs

‘We were lucky to have our huge base of MSP partners by being first to market with the advent of the public cloud. Now we’re making sure that we serve those MSPs well and that we add value in every way possible where we see a gap, where we see that it is possible for us to add value,’ says Matthew Cassar, co-founder and co-CEO of Sherweb.

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Looking To Help MSPs In A Time Of Massive Cloud Growth

Sherweb is not an everyday cloud services provider. The Sherbrooke, Quebec-based company has built a strong niche in bringing a full range of cloud services, particularly around the Microsoft stack, to MSPs across the U.S. and Canada. Sherweb started in 1998 as a web hosting company, but eventually morphed into a software-as-a-service provider and then a Microsoft CSP (cloud service provider) before becoming a full cloud solutions provider for MSPs with a strong focus on Microsoft Azure. The company also offers solutions around Google Workspace for its MSPs.

Sherweb has also been expanding its reach with acquisitions aimed at bringing new value-added services to MSPs. The company last October made two such acquisitions, that of PurelyHR which brought it human resources management software, and of C2 Enterprise, a developer of integrated ITSM (IT service management) software.

Matthew Cassar, co-founder and co-CEO of Sherweb (pictured), told CRN that Sherweb is investing heavily in providing depth to its MSPs by being a great marketplace for best-in-class products and services, investing in cloud expertise including full support and training, helping MSPs better manage their businesses, and helping MSPs with business strategies, marketing, and business planning.

“Today, what we’re focusing on is making sure that we add more and more value to our channel partners,” Cassar said. “And we do that through those four different pillars, and it’s really all about depth now, I would say, more than reach or scale, although we’re growing very fast as a business.”

For an in-depth look at how a smallish cloud services provider can help bring the best of Microsoft to MSPs, click through the slideshow featuring CRN’s conversation with Cassar and Marc-Andre Fontaine, Sherweb’s vice president of sales and marketing.

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