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Sherweb Executives On Bringing Cloud Services, Security To MSPs

‘We were lucky to have our huge base of MSP partners by being first to market with the advent of the public cloud. Now we’re making sure that we serve those MSPs well and that we add value in every way possible where we see a gap, where we see that it is possible for us to add value,’ says Matthew Cassar, co-founder and co-CEO of Sherweb.

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How important has Microsoft been to growing the MSP market and business? Is Microsoft your biggest vendor?

Cassar: Microsoft is our biggest vendor. ... And yeah I don’t think we would have had the success we’ve had over the past few years if it wasn’t for that partnership. That partnership started in 2005 with the Service Provider License Agreement. It evolved when they came out with CSP. Name any of the large providers out there: Google, AWS, Salesforce, who else. They don’t have as advanced a program for the channel as Microsoft, not even close. I think now, a lot of those players are starting to realize the competitive advantage that Microsoft has by having this huge channel, by having such depth with so many thousands and hundreds of thousands of partners all over the world. So now I think they’re all moving in that direction, but Microsoft is years ahead. And yeah, we were lucky to be one of their early CSP partners for the public cloud.

What is your vision regarding Microsoft Teams? What you’ve seen in terms of MSP adoption, and how important that is for Sherweb?

Cassar: We’ll see how important Teams becomes as the center of the new cloud operating system. That’s definitely, I think, Microsoft’s vision. And they definitely want Microsoft Teams to be the platform on which other software builders and other products will build. Our approach is to make sure that some of our initiatives like Office Protect works with Teams. We need to make sure that Teams is protected. We need to make sure that it’s well supported, well taken care of. But whether that becomes a lot more than really a kind of a video meeting solution, I think that’s still really honestly to be seen. From what we’re seeing thought from MSPs, adoption has been through the roof. That’s definitely because of the work from home movement due to the pandemic. We’ll have to see whether it really become as important as, say, Microsoft Windows was once upon a time.

 

 
 
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