10 Unified Communications Products Set To Be Unveiled At Enterprise Connect 2017
Enterprise Connect 2017 kicks off next week in Orlando, Fla., with several vendors set to showcase new products around unified communications, mobility and collaboration.
Companies including 8x8, RingCentral, Genesys, ShoreTel and others will be at the event, which takes place from March 27 to 29 at the Gaylord Palms. This will be the 27th Enterprise Connect, which is a conference and exhibition focused on the enterprise unified communications and collaboration market.
Here are 10 products solution providers should look for from Enterprise Connect 2017.
The San Jose, Calif.-based UC as-a-Service specialist is set to unveil a new cloud contact center offering for workplace teams at the conference. In addition, the company recently revealed what it touts as the world's first offering that combines unified communications, team collaboration interoperability, contact center and real-time analytics in an open platform, dubbed Communications Cloud.
Sunnyvale, Calif.-based ShoreTel will preview a new real-time collaboration tool aimed at empowering teams to work more efficiently on the go, along with technology demonstrations for Communications Platform as a Service (CPaaS), the Internet of Things and digital assistance applications.
Mountain View, Calif.-based BlueJeans Network will showcase its new BlueJeans Huddle system that features smart sensor technology and new audio and video integration. Huddle enables group video meetings with a single platform focused on ease of use, which includes features such as wireless sharing and projection, as well as Outlook and Google Calendar integration.
Cloud-based UC vendor RingCentral will unveil new enterprise capabilities for enhanced team collaboration, expanded global footprint and new reporting capabilities. The Belmont, Calif.-based company is also set to showcase new cloud innovations to enable enterprises to efficiently communicate, collaborate and connect across the globe.
Konftel will unveil its new IP conference phone, the Konftel 300IPx. The phone has an integrated conference bridge for five-way calls through its OmniSound audio technology, has SIP capability, memory card recording and supports Konftel's new mobile app, Unite. Unite is a free mobile app for easy audio conferencing with exceptional quality, according to the company, with both Unite and the 300IPx becoming available in April.
Genesys Telecommunications will introduce and demonstrate a new combined platform portfolio of cloud and on-premise offerings for powering omnichannel customer experiences through its PureCloud, PureConnect and PureEngage products.
In December, the Daly City, Calif.-based vendor acquired contact center rival Interactive Intelligence. Genesys also acquired privately held Silver Lining Solutions in February, which provides employee performance optimization software.
Solution provider Integration Partners has unveiled its new Carrier Concierge Services offering that provides bandwidth and service provider research analysis to complement the company's portfolio. With one point of contact, the Lexington Mass.-based company – ranked No. 128 on CRN's 2016 Solution Provider 500 list – now offers cloud, Microsoft, collaboration, customer engagement, and security coupled with its managed services offerings.
London-based Metaswitch Networks is showcasing its cloud-native software that enables service providers to deploy UCaaS, contact center and mobile UC offerings. New UC features in the software will be on display for the first time, including enhancements for mobile users, expanded meeting rooms and webinars.
Video and web conferencing specialist Zoom is set to unveil new enhancements and integration for its videoconferencing offerings to make meetings over desktop, mobile and conference rooms more frictionless. The vendor will showcase its Zoom Rooms software conferencing with HD video, integrated audio and wireless content sharing for all rooms.
Surf Communication Solutions
Surf Communication Solutions will demonstrate its new real-time voice and video offerings for UC, surveillance and connected vehicles operating within cloud-based NFV environments. The Israel-based vendor's new technology leverages graphics processing unit acceleration to enable ultra-HD multimedia products and services such as WebRTC-based videoconferencing, transcoding, smart city aggregation and distribution.