Networking News
10 Unified Communications Products Set To Be Unveiled At Enterprise Connect 2017
Mark Haranas
Genesys
Genesys Telecommunications will introduce and demonstrate a new combined platform portfolio of cloud and on-premise offerings for powering omnichannel customer experiences through its PureCloud, PureConnect and PureEngage products.
In December, the Daly City, Calif.-based vendor acquired contact center rival Interactive Intelligence. Genesys also acquired privately held Silver Lining Solutions in February, which provides employee performance optimization software.
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