10 Things Mitel And ShoreTel Partners Need To Know About The New Mitel

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Welcome To The New Mitel

With Mitel closing its $530 million acquisition of ShoreTel on Monday, CRN takes a deep dive into the market, partner and customer impact of the new company.

The purchase marks one of the largest unified communications mergers in years, creating the No. 2 player in the global UCaaS market. As the UC market transitions to the cloud and with so few on-premises UC vendors left, partners are excited about the future.

"This brings a lot to the market," said Joe Rittenhouse, president of business development and managing partner for Converged Technology Professionals (CTP), a Crystal Lake, Ill.-based solution provider and ShoreTel partner. "You took two big powerhouses and combined them, so that definitely changes the landscape … From a competitive perspective, it's good for the customers; it's good for the channel and good for the ecosystem."

Here are 10 things you need to know about the new Mitel:

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