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10 Things Mitel And ShoreTel Partners Need To Know About The New Mitel

Mitel's $530 million acquisition of ShoreTel is one of the largest unified communications deals in years and creates the second largest vendor in the global UCaaS market. Here's how the acquisition will impact partners and customers.

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Welcome To The New Mitel

With Mitel closing its $530 million acquisition of ShoreTel on Monday, CRN takes a deep dive into the market, partner and customer impact of the new company.

The purchase marks one of the largest unified communications mergers in years, creating the No. 2 player in the global UCaaS market. As the UC market transitions to the cloud and with so few on-premises UC vendors left, partners are excited about the future.

"This brings a lot to the market," said Joe Rittenhouse, president of business development and managing partner for Converged Technology Professionals (CTP), a Crystal Lake, Ill.-based solution provider and ShoreTel partner. "You took two big powerhouses and combined them, so that definitely changes the landscape … From a competitive perspective, it's good for the customers; it's good for the channel and good for the ecosystem."

Here are 10 things you need to know about the new Mitel:

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