Strong ShoreTel Product
Partners are bullish that the technology synergies between the two vendors will help boost sales. Mitel expects to share the vision for its integrated cloud and applications technologies early in 2018.
"Mitel has some advantages on ShoreTel in some of their technology, especially in the contact center space," said CTI's Kaiser. "So I think ShoreTel is going to be able to leverage some of the Mitel technology onto some of the ShoreTel systems -- like endpoints, phones, handsets – so they've got a superior product there being able to bolt-on that contact center to ShoreTel. Those things will make the ShoreTel product stronger."