10 Things Mitel And ShoreTel Partners Need To Know About The New Mitel
Several ShoreTel partners recently met with Mitel top executives to discuss the future. Solution providers said they were relieved to hear Mitel's vision of keeping on-premises a crucial focus of the new company.
"This is going help complete some things that ShoreTel was struggling to complete just because of the size of Mitel. [ShoreTel] Connect had been struggling , that is the seamless platform that was consumable in the cloud or purchasable as a premise solution. Unfortunately, ShoreTel focused so much on cloud, cloud, cloud – they sort of forgot about premise. Mitel seems to have a really good balance on what premise opportunity still exist and what cloud opportunity exists," said CRI's Burdine. "So if you ever want to bring it to premise -- you can -- and you can have the same experience. That's something that RingCentral and 8x8 can't do because they don’t offer that. In today's enterprise, we still see that as a viable opportunity and were happy to hear that from Mitel."