On-Premises Focus

Several ShoreTel partners recently met with Mitel top executives to discuss the future. Solution providers said they were relieved to hear Mitel's vision of keeping on-premises a crucial focus of the new company.

"This is going help complete some things that ShoreTel was struggling to complete just because of the size of Mitel. [ShoreTel] Connect had been struggling , that is the seamless platform that was consumable in the cloud or purchasable as a premise solution. Unfortunately, ShoreTel focused so much on cloud, cloud, cloud – they sort of forgot about premise. Mitel seems to have a really good balance on what premise opportunity still exist and what cloud opportunity exists," said CRI's Burdine. "So if you ever want to bring it to premise -- you can -- and you can have the same experience. That's something that RingCentral and 8x8 can't do because they don’t offer that. In today's enterprise, we still see that as a viable opportunity and were happy to hear that from Mitel."