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25 New IT Products And Services You Need To Know About

Many of the products on the XChange 2019 show floor were aimed squarely at the MSP market, with hardware vendors also looking for ways to add a services component to their offerings.

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Buffalo Americas  

Buffalo Americas, developer of SMB-focused data storage and protection hardware and software, used XChange 2019 to introduce its first remote management services for its TeraStation line of NAS appliances. Bill Rhodes (right), director of channel sales, said the technology is slated to be released this fall under the name Buffalo Remote Management Services. It will be a free upgrade for partners, he told CRN.

Ben DeLaurier (left), director of support for Buffalo, told CRN the technology provides a single-pane-of-glass monitoring over the internet to report errors, firmware requirements and updates for multiple TeraStations in the field. It will also allow MSPs to force restart and firmware updates, or set timers for the updates, DeLaurier said.

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