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25 New IT Products And Services You Need To Know About

Many of the products on the XChange 2019 show floor were aimed squarely at the MSP market, with hardware vendors also looking for ways to add a services component to their offerings.

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ESET has made its endpoint detection and response (EDR) offering available to MSPs on a monthly license basis rather than a one-year, two-year or three-year contract, according to Cameron Tousley, national partner account manager for MSPs. MSPs are now able to manage and deliver ESET's EDR offering as part of a management console focused on protecting end users, Tousley said.

The product is set up to support multitenancy, Tousley said, with MSPs capable of seeing and managing multiple clients from a single pane of glass. The product's light footprint and ability to act fast is appealing to the education, financial, health-care and manufacturing verticals, Tousley said, and the MSP version of the offering will allow ESET to reach more into the SMB market.

ESET's EDR offering was released around the start of the year, and pairs with endpoint agents to shift out anomalies and conduct active threat hunting, Tousley said. The EDR product is highly customizable so that information can be reported in a variety of ways, and it provides users and solution providers with many different data points so they can be more proactive in their threat hunting approach, he said.

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