10 Hot Products, Services, Business Ideas For MSPs

Attendees of The Channel Company’s XChange NexGen 2025 conference, held this month in Houston, had front row seats to a wide range of new hardware, software and services aimed at helping MSPs find new ways to help customers’ IT environments.

From cloud security and vulnerability management to payment processing, MSPs have the ability to tap into a wide range of technologies and companies to supercharge their business and allow them to stay ahead of the curve in a fast-changing landscape.

MSP executives who were in Houston last week for the XChange NexGen 2025 conference found themselves surrounded by all sorts of information from industry experts aimed at helping MSPs build their businesses

It was no accident that so many industry experts and vendors were at the conference, which was sponsored by CRN parent company The Channel Company.

Market research firm Statista in June estimated the total worldwide managed services market is expected to reach $25.56 billion in 2025, of which the U.S. had the largest share at $10.5 billion.

[Related: 10 Hot Products And Services For MSPs Right Now]

Statista also expects the managed services market to show a cumulative annual growth rate of 2.4 percent to reach $28.82 billion by 2030.

While at XChange NexGen, MSPs learned how to build compliance practices and specializations, the importance of ensuring consistent messaging across all platforms for growing their businesses, and keeping their eyes open for increasingly complex security threats including deepfakes and other AI threats.

CRN rounded up 10 of the hottest products and services aimed at the MSP community from XChange 2025. Here’s what is now available or soon to be available to MSPs.

ScalePad

ScalePad is an all-in-one platform that’s helping MSPs operate, deliver value, and scale their businesses. With products like Lifecycle Manager X, a command center for asset lifecycle management; backup radar, a backup monitoring system; ControlMap, a compliance automation tool; and other tools like Quoter and Cognition360, MSPs get a single ecosystem that amplifies efficiency, drives profitability, and scales.

The vendor uses automation to unluck ROI by surfacing hidden opportunities, transforming client QBRs from reactive check-ins into strategic planning sessions and creating stickier client relationships and recurring revenue growth. Whether it’s asset management, compliance, quoting, or analytics, ScalePad’s platform helps empower MSPs to evolve from service providers into strategic advisors.

Climb Channel Solutions

Climb Channel Solutions, an Eatontown, N.J.-based boutique distributor, came to XChange NexGen 2025 to show off its extensive line card. Ryan McGue (pictured), brand sales specialist for the company, said it was highlighting two of its vendor partners.

One of them was Trend Micro. “We’ve had a longtime partnership with Trend Micro in the endpoint security space,” McGue told CRN. “They’ve been a partner with Climb for quite some time.”

Trend used its time with Climb to showcase its Trend Vision One AI-powered cybersecurity platform that uses AI to predict and prevent threats and accelerate pro-active security outcomes, McGue said.

“They’re bringing Vision One into their MSP space,” he said.

Climb also showcased its new partnership with data protection and management technology developer Commvault. That relationship will officially launch on November 1, McGue said.

Timus Networks

Representatives with Timus Networks joined XChange NexGen to talk to MSPs about its capabilities in secure access service edge, zero trust network access, reporting powered by artificial intelligence. Solution providers might look to Timus’ products to unlock a compliance-as-a-service (CaaS) practice, discover shadow IT, and even replace legacy virtual private network (VPN) infrastructure with the Tampa, Fla.-based cloud-native SASE and ZTNA company.

The vendor continues to add new partnerships to expand accessibility for its products and services, and early this year landed a deal with the Slide business continuity and disaster recovery (BCDR) company aimed at MSPs.

Slide

Slide is a next-generation backup and disaster recovery (BCDR) platform. It’s a modern, cloud-first BCDR platform engineered from the ground up to be faster, more flexible, and more secure than competitors.

It’s built for the cloud, with the flexibility to support hybrid and on-prem environments. It delivers fast backup and recovery speeds and embraces an open ecosystem model by partnering with other vendors to ensure seamless integrations and automated workflows. By blending speed with open collaboration and modern design, Slide hopes to become the next evolution of BCDR and a challenger to legacy vendors.

D&H Distributing

Tony Francisco (pictured), director of cloud and digital commerce at D&H Distributing, said his company was at XChange looking for ways to get MSPs more involved with the distributor. Francisco, who said he may have been the inventor of the MSP model because one of his previous companies offered the first-ever private label hosted Exchange offering in the world. As such, he watched VARs evolve to MSPs to TSPs or technology service provider to MSSPs to now the managed intelligence provider.

D&H caters to the sub-million-dollar MSPs, which is by far the lion’s share of the industry, Francisco said. “This is a religion for me, personally,” he said. “I live and breathe it. D&H has come so far with MSPs, and I think the next six to nine months, from what I understand but I can’t talk about, but the massive back-end inventory, the back-end financial replacement, the front-end veneer on the marketplace evolution, the components that straddling the line between hardware and cloud and bringing it together in a frictionless way, I think only D&H is going to be able to touch that, in personal opinion, for the next five to 10 years.”

The only thing everybody, including MSPs, can do is what they know, Francisco said. “And if they are not familiar with a company that straddles all these ideas and brings all this collectively together in one location, they’re not going to do it. There are specialty groups, other distributors that have caught the attention of the MSP, but it’s like fitting an oval peg in a round hole. It’s almost there, but it’s not quite there. And then what happens is, you have such a huge multitude of vendors saying, here’s my solution, buy it and get a contract. … I think that kind of covers the overlay of where D&H is [and] where D&H is going to be.”

Monjur

Monjur representatives educated NexGen attendees on the vendor’s contracts-as-a-service (CaaS) platform that offers customization for solution providers and can dynamically update contract terms based on changes in the legal landscape and the solution provider’s business.

The Southlake, Texas-based vendor has seen notable growth, approaching the 1,000-customer milestone and rolling out recent advancements including a managed AI library for AI-related legal challenges and its “Deal Room” for streamlining mergers and acquisitions.

The company’s chief innovator, Robert Scott, has a long history of working with solution providers on contracts and in litigation. Some of the biggest goals for Scott and his team at Monjur for 2025 include streamlining customer onboarding, increasing legal protections amid changing regulations around AI and data privacy, plus more collaborations with software, particularly customer relationship management (CRM), according to the vendor.

Alternative Payments

Alternative Payments reimagines how MSPs handle money movement by bringing automation, visibility, and intelligence to their payment processes. While MSPs juggle manual billing, slow check payments, and disconnected systems, their PSA tools may not be syncing with accounting platforms, potentially leading to errors, wasted time, and limited visibility.

Alternative Payments fixes that by bringing everything together and syncing PSA and accounting data. Key features and capabilities include all-in-one payment support, smart automation including auto-reminders and rule-based workflows, and deep connections between PSA and accounting systems for clean, consistent financial data.

The company is SOC 2 Type 2 compliant and employs full tokenization of payment data and enforces MFA across the platform.

Scitis, attending as part of ProColombia

Attending XChange NextGen was ProColombia, a Colombia government organization that brought a delegation of 10 companies from the country to explore the market for their services in the U.S. One of those companies, Scitis, develops solutions for data analytics, said Scitis CEO Hoffman Tejada (pictured).

“We create those models for analytics in different platforms, like cloud platforms and on-premises,” told CRN. “We are SAP partners. We are AWS Azure and GCP (Google Cloud Platform) partners, and we help companies build analytical models as part of transactional models. We offer our solution to MSPs here because they are really good in infrastructure and cybersecurity, but I’m pretty sure their customers are asking for advanced analytics. We can be their partner because to build that kind of team is expensive and difficult,”

Working with Colombian services companies is easy for U.S.-based MSPs, Tejada said. “We are in the same time zone,” he said. “You can find people with the right language skills. And the rate is the most important thing. Rates are lower compared with the local companies or with Indian companies, and Indian companies have different time zones which makes things difficult.”

ThreatMate

Unified attack surface management for MSPs vendor ThreatMate offers cloud security, vulnerability management, and automated penetration testing as part of its portfolio.

The Tampa, Fla.-based security vendor positions its products as helpful to Microsoft partners looking to turn the vendor’s security products into high-margin, scalable services with recurring revenue, according to ThreatMate. The vendor syncs with ConnectWise products, allowing for automated ticket creation and other use cases aimed at MSPs.

With ThreatMate, MSPs receive such capabilities as threat intelligence risk scoring, hierarchical multi-tenancy, dark web monitoring and alerting, asset discovery, and more.

MSPs might want to watch the vendor for more product development ahead after it notched a $3.2-million seed funding round revealed in February.

Cavelo

Cavelo gives MSPs the visibility, automation, and assurance they need to protect sensitive data and prove compliance without the manual work. The cybersecurity company helps MSPs proactively reduce risk and simplify compliance through continuous, automated data discovery and protection.

Its cloud-compatible data protection platform gives MSPs full visibility into where sensitive data lives across endpoints, servers, and cloud environments, helping them stay compliant and secure in an increasingly complex digital landscape. Its platform automatically scans, identifies, classifies, and reports on sensitive data, providing real-time insights into data exposure and compliance posture.