Cisco-Webex

Cisco Systems in 2007 scooped up its San Jose neighbor, WebEx, for $3.2 billion. The company was founded as WebEx in 1995 as a provider of on-demand, subscription-based collaboration applications, especially for the SMB segment.

Today, Webex by Cisco develops and sells web conferencing, videoconferencing, unified communications-as-a-service, and contact center-as-a-service applications. The platform quickly emerged as a leader in the heat of the COVID-19 pandemic when employees all over the world began working from home and businesses began signing up for collaboration technologies. But Cisco didn’t rest on its laurels. Under Cisco, the Webex team, led by Jeetu Patel, Cisco’s executive vice president and general manager, security and collaboration, continues to build out and improve the Webex platform with more than 1,000 new features, capabilities and device options to match employees’ hybrid work needs over the last two years.

Cisco partners are the biggest route to market for Webex by Cisco. The tech giant in February extended partner access to its communication and collaboration portfolio through an agent model route to market and tapped telecom service brokers, such as Telarus and Intelisys, to open up Webex to previously untapped partners.