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The 10 Biggest Channel Stories Of 2017

Alec Shirkey

3. Office Depot Makes Huge Bet With $1 Billion Purchase Of CompuCom

Office Depot closed its massive acquisition of IT services giant CompuCom earlier this month as the mega-retailer looks to pivot its long-term strategy squarely toward technology services. The move will include the creation of an Office Depot channel, as it turns out, with the charge being led by former Verizon channel chief Janet Schijns.

Office Depot said CompuCom's technical muscle as well as its cloud and data center expertise would have the newly-formed powerhouse well-positioned for success in the SMB market; roughly 1,400 Office Depot stores, where CompuCom will begin establishing its Tech-Zone help desk offering, are located within three miles six million small and midsized businesses.

"Other office supply companies have tried this before. But they bought very small businesses, very small MSPs," Ken Jackowitz, CompuCom's chief product officer told CRN at the time. "Where we differ is that we have 6,000 W2 technicians in North America. What's so perfect about that is you've got the ability to get the scale of those same technicians across all levels of customers – enterprise, midmarket, SMB."

 
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