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The 10 Top IT Channel News Stories Of 2020

For good or for bad, 2020 saw the channel step into the limelight in a way it hadn’t before as clients found themselves dependent on solution providers as they looked for flexibility in dealing with a global pandemic, cybersecurity attacks, and more.

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2020: Unforgettable, No Matter How Hard We Try

It is nearly impossible to look back at the year 2020 without disappointment. Issues ranging from a global pandemic to massive ransomware and cybersecurity attacks left a lingering taste of fear and misery on the channel and its clients. However, as the old saying goes, when life gives you lemons, make lemonade. And that’s what the channel did in 2020.

One cannot dispute the importance of the COVID-19 pandemic’s impact on the channel, which caused the IT industry to reassess how it interacts with clients and employees. Yet it was only one of the story lines to have a major impact on solution providers this year as some extremely serious security issues reverberated through the channel, and indeed brought the concept of the channel and managed service providers into the spotlight.

Yet 2020 was a time for the channel to shine as solution providers worked tirelessly to give clients flexibility to weather the storm of the pandemic and other issues and help them build their businesses for the future.

For a look at the top IT channel news stories of 2020 and their impacts, read on.

CRN’s Rick Whiting, O’Ryan Johnson, Dylan Martin, Gina Narcisi, Kyle Alspach, Mark Haranas, Steve Burke, and Michael Novinson contributed to this article.

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