Channel programs News
The 10 Top IT Channel News Stories Of 2020
Joseph F. Kovar
For good or for bad, 2020 saw the channel step into the limelight in a way it hadn’t before as clients found themselves dependent on solution providers as they looked for flexibility in dealing with a global pandemic, cybersecurity attacks, and more.
3. MSPs And The Big Ransomware Attacks Of 2020
While 2019 became infamous for a series of ransomware attacks via MSPs that used ConnectWise Control as a means of infiltration, it was only the beginning as 2020 brought a massive increase in those attacks. The emerging threats to MSPs included ransomware developers insider threats from disgruntled employees, organized crime, nation-states and IoT hackers going through thermostats and cameras.
Another serious attack hit the channel early in the year when solution provider Cognizant crossed paths with Maze ransomware, which not only attacked the $16 billion company, but also some of its customers. Cognizant said its own internal security force was augmented by outside security contractors. The company also contacted federal authorities.
Unfortunately for both MSPs and small and midsize business clients, too many MSPs found themselves not equipped to handle a cybersecurity incident, with half of all MSPs that don’t have cyber insurance at the time of an attack going out of business while those who do may have to pay the ransom up-front before looking to insurance companies for reimbursement.
