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Dell Launches New Partner Program: 8 Biggest Changes

Mark Haranas

From new storage incentives to combining cloud service providers and OEMs into the program, here are the eight biggest things to know about Dell Technologies’ new partner program for fiscal year 2023.

Investments In OSC And Partner Experience Center

Dell has invested in streamlining the partner Online Solutions Configurator (OSC) tool. Dell’s OSC aims to improve the ability for channel partners to get better configuration, pricing and quotes on solutions.

“From a partner experienced perspective, the OSC investment that we’ve made and the dedicated resources we’re putting to streamline the Partner Experience Center, which will be basically a group that just focuses on our partners and quoting processes, [will make it] a lot quicker and more streamlined in the market,” said Dagher.

Dell’s Partner Experience Center provides support services to channel partners around tools, the partner portal and technical support.

 
Mark Haranas

Mark Haranas is an assistant news editor and longtime journalist now covering cloud, multicloud, software, SaaS and channel partners at CRN. He speaks with world-renown CEOs and IT experts as well as covering breaking news and live events while also managing several CRN reporters. He can be reached at mharanas@thechannelcompany.com.

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