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Google Cloud CEO Thomas Kurian: 10 Boldest Statements From Next ’21

‘We help organizations unify their data across multiple clouds and silos, combining structured and unstructured data and making data every employee‘s superpower,’ Google Cloud CEO Thomas Kurian said during a segment on Google Cloud’s data analytics power.

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Customer Wins In Retail and Finance 

Customers are transforming using our purpose-built industry solutions. The Home Depot, for instance, uses Contact Center AI to reduce customer resolution time by 91 million minutes. Procter & Gamble creates personalized omni-channel journeys from over 275 million consumer records. Ikea retail uses Recommendations AI to increase e-commerce click-through rates by 30 percent and increase order value by 2 percent. FIH, a Foxconn company, used Visual Inspection to identify defects 10 times more accurately.

Mr. Cooper, a leading mortgage services provider, uses Document AI to process mortgage documents 400 percent more efficiently. And Bank of New York Mellon developed a liquidity solution that predicts nearly 40 percent of security settlement failures with 90 percent accuracy. We’re helping many businesses drive durable innovation through long-term partnerships with Google’s transformation cloud.

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