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Dell’s John Byrne: 5 Big Reasons Partners Need To Bet On Dell

‘We’re pretty proud of taking share in server, storage and client. We just want more. We want to win more with the channel,’ says John Byrne, president of North America sales at Dell Technologies.

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Keeping The Innovation Engine ‘At Full Speed’

Our purpose is impacting human lives through technology. We are living it every moment and every day. You look at what happened over the past year: getting our customers to basically work remotely, getting our kids to educate remotely, helping our customers set up emergency centers—our purpose is real.

If you think about the innovation engine behind it, we’re spending more than $4 billion per year on R&D. That commitment has not changed. If you look over the last year, we have launched [dozens of] products during a pandemic.

We have to keep the innovation at full speed if we want to continue to be that essential infrastructure partner. If we think about the future and helping our customers transform across our full portfolio, the next areas we’re looking at are artificial intelligence, edge, cloud, data management, 5G, security— that’s where we’re headed. It’s very exciting. Our innovation across the whole portfolio is accelerating. [Dell Technologies Vice Chairman] Jeff Clarke’s ability to simplify the portfolio, to make it clearer, is also getting better.

 
 
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