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Here’s Who Made Gartner’s Magic Quadrant For Data Center And Hybrid Managed Services

Accenture, Cognizant, DXC Technology, Dell Technologies and TCS and are just some of the leaders in Gartner’s new 2019 Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services in North America.

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Niche Player: Tech Mahindra

Global DCO/HIMS 2018 Revenue: $629 Million

North America DCO/HIMS 2018 Revenue: $296 Million

Average Annual Deal Size In North America: $1.8 Million

Tech Mahindra is driving customer data center and application modernization with a hybrid cloud focus across five specific industries: communications, financial services, heathcare, manufacturing and retail. The India-based company ranks among the bottom of the pack for both vision and execution on the Magic Quadrant. Tech Mahindra manages 97,700 physical servers, 218,000 VMs – up 51 percent year over year – and 12,200 instances of public cloud. Within ERP, the company supports 142,000 SAP users and 120,000 Oracle users.

Strength: The company demonstrates its faith in its ability to executive with contractual obligations to cost reductions that place the risk of performance on Tech Mahindra. Reference clients noted that the company provided good value for money and takes a client-centric approach.

Weakness: Growth is limited around ERP and public cloud managed service, while the company has de-emphasized mainframe managed services. Customers rated Tech Mahindra low in transformation capabilities such as innovation, migration to cloud and private cloud capabilities.

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