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Here’s Who Made Gartner’s Magic Quadrant For Data Center And Hybrid Managed Services

Accenture, Cognizant, DXC Technology, Dell Technologies and TCS and are just some of the leaders in Gartner’s new 2019 Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services in North America.

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Leader: IBM

Global DCO/HIMS 2018 Revenue: $10.2 Billion

North America DCO/HIMS 2018 Revenue: $4.5 Billion

Average Annual Deal Size In North America: $2.2 Million

IBM is the winner in Gartner’s Magic Quadrant for execution and placed in second for vision. The Armonk, N.Y.-based technology and services giant is leading its customers to hybrid cloud, artificial intelligence and analytics with a focus on developing open-source platforms. In North America, IBM manages 57,500 physical servers, 173,000 VMs -- down 20 percent year over year – and 148,000 instances in public cloud which has doubled over the last year. For its ERP operations, IBM hosts Oracle systems supporting 445,000 users and 891,000 SAP users – both up 3 percent year over year.

Strength: IBM is accelerating customers cloud journey by providing a purpose-built approach to deploy workloads of any type. The company achieved this by restructuring its market approach, launching project-based services that leverage IBM’s Cloud Private, Multicloud Manager, security, automation and data protection.

Weakness: IBM -- which recently acquired Red Hat -- focuses on large deals, with an average deal length of five years for around $76 million, making it not attractive for smaller clients looking for a flexible relationship.

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