Leader: IBM
Global DCO/HIMS 2018 Revenue: $10.2 Billion
North America DCO/HIMS 2018 Revenue: $4.5 Billion
Average Annual Deal Size In North America: $2.2 Million
IBM is the winner in Gartner’s Magic Quadrant for execution and placed in second for vision. The Armonk, N.Y.-based technology and services giant is leading its customers to hybrid cloud, artificial intelligence and analytics with a focus on developing open-source platforms. In North America, IBM manages 57,500 physical servers, 173,000 VMs -- down 20 percent year over year – and 148,000 instances in public cloud which has doubled over the last year. For its ERP operations, IBM hosts Oracle systems supporting 445,000 users and 891,000 SAP users – both up 3 percent year over year.
Strength: IBM is accelerating customers cloud journey by providing a purpose-built approach to deploy workloads of any type. The company achieved this by restructuring its market approach, launching project-based services that leverage IBM’s Cloud Private, Multicloud Manager, security, automation and data protection.
Weakness: IBM -- which recently acquired Red Hat -- focuses on large deals, with an average deal length of five years for around $76 million, making it not attractive for smaller clients looking for a flexible relationship.
