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Joyce Mullen On Leaving Dell, Michael Dell And Channel Partner Farewell

‘Dell Technologies is never going to stop innovating, is never going to stop listening, it’s never going to stop trying to improve our processes, our programs and our effectiveness. Partners should bet on Dell,’ says Dell’s Channel Chief Joyce Mullen.

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Is Dell’s channel strategy changing at all with your departure?

No, there is no change in our highly differentiated go-to-market strategy with me leaving. We have the world’s greatest sales force and the world’s best partner community. The magic happens when we line those two up. Nothing changes about the strategy.

We have an incredible team of professionals in the channel. They are awesome, capable and are more than ready to step in and pick up any slack that is created by me moving on. I have no issue with that. I know Billy [Scannell] is working on making sure that we’re going to optimize the structure and make sure we have the right people in place to keep on trucking. We’re on a roll here and we want to stay on it. So no change in strategy. It’s just a timing issue for me.

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