Dell recently created a new Chief Digital Officer role for Dell veteran Jennifer Felch. How are you hoping to change your company internally?
What we are doing inside our company is what many of our customers are doing, which is reimagining the company in the digital age. We have incredible amounts of data. We have a fantastic partner and customer relationships. We have products that are becoming intelligent and Jen is bringing all of this together. She’s been with the company for quite some time. It’s a new role for her but one that she’s very much ready for. This is all about accelerating our digital journey which our customers are trying to do as well.
Felch said she wants to retool Dell Technologies as almost a software company. How will that accelerate Dell?
When you have new opportunities and you have tons of data, how quickly can you—using software, AI and machine learning—turn those into code so you can take action on those so you can get results and outcomes you want. This is what we are doing inside our company. It’s what we’re enabling with Pivotal and Kubernetes and VMware. We are our own best customer for all these tools and technologies that we’ve created inside the company. Our products are becoming intelligent and certainly more software- driven and software-defined.