2. New Global Channel Chief; Mullen Departs
In a move that shocked some of Dell’s largest channel partners, Joyce Mullen (pictured) – a 21-year Dell veteran who was instrumental in elevating the company’s partner program and consistently growing channel sales – announced she would be leaving the company in August as its worldwide channel leader.
After more than a month of searching both internally and externally to replace Mullen, Dell nabbed Cisco’s President of Canada, Rola Dagher, as the company’s new global channel chief.
“I have a degree in getting things done,” she told CRN after being hired to lead Dell’s over $50 billion channel business. “And getting things done really quickly.”
Dagher came back to Dell after serving three years as president of Cisco in Canada. Prior to Cisco, she held sales and leadership roles in Dell’s enterprise segment and Infrastructure Solutions Group (ISG), including vice president and general manager of ISG.
Mullen’s went on to become Insight Enterprises new president of North America.