Zoom Video Communications has become the gold standard leader in the videoconferencing space in the last two years for a number of businesses, but the industry behemoth also has a cloud-based voice offering that it introduced in 2019—Zoom Phone—that’s been growing in popularity with the master agent and sub-agent partner communities.
Zoom Phone is now available in more than 45 countries and territories globally. The offering is available to customers and through partners for a combined voice and video offering and is also available via a simplified voice service plan for businesses with global locations.
The Santa Clara, Calif.-based company in March unveiled a new partner program to unify all its partners—resellers, distributors, master agents and sub-agents. The new Zoom Up Partner Program lets partners transact with the video giant and grow in the way that makes the most sense for their business through products such as Zoom Meetings, Phon and Contact Center, Zoom told CRN at the time. The company in March also said that reseller partners for the first time will be able to sell Zoom Phone, which previously had only been available via the master and sub-agent channels.