Avaya Cloud Office
Avaya Cloud Office (ACO) is the Durham, N.C.-based company’s high-performing UCaaS offering that it created in partnership with cloud UC leader RingCentral. The offering was launched in 2020 and is driving revenue for the company and gaining traction with large enterprise clients.
ACO powered by RingCentral offers an all-in-one calling, messaging, videoconferencing, file sharing and collaboration across any device or user location. The offering is built on RingCentral’s open platform that offers more than 200 prebuilt integrations with cloud applications, so users can still use their legacy UC and collaboration tools—including Microsoft Office 365, Salesforce and Google G-Suite. It can also be packaged with Avaya’s desk phone line. ACO is part of the Avaya OneCloud platform, a platform that includes UCaaS and CCaaS.
Avaya Cloud Office is currently available in the U.D., Australia, Austria, Belgium, Canada, France, Germany, Ireland, Italy, the Netherlands, Portugal, Singapore, Spain and the United Kingdom.