Cisco Webex
Cisco was one of the three collaboration and videoconferencing leaders that stood out from the start of the pandemic more than two years ago with its highly sought-after Webex platform. But the San Jose, Calif.-based company hasn’t rested on its laurels during that time.
Cisco is continually developing innovative features for the Webex platform, to the tune of rolling out more than 1,000 new features and capabilities over the past year and a half alone. The updates and new features range from enhancing its user interface to offering AI-powered noise cancellation and real-time translation in more than 100 languages. The company since 2020 has closed six acquisitions to boost its collaboration platform, strengthen its cloud contact center chops and smarten up its camera technology.
Cisco in May introduced two new Webex devices, including a camera and room bar. The company in June at Cisco Live said that to help administrators it was adding more visibility and assistance with problem-solving in the form of Control Hub as a Coach and integration with its recently acquired ThousandEyes technology.
