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The 10 Hottest Online Collaboration Tools Of 2022 (So Far)

Gina Narcisi

From the largest online collaboration leaders to the UCaaS and team collaboration specialists that have been injecting their platforms with new features and winning over business users, here are 10 of the hottest collaboration tools of 2022 so far.

8x8 XCaaS

UCaaS provider 8x8 has always taken a one platform approach to UCaaS, Contact Center as a Service (CCaaS) and Communications Platform as a Service (CPaaS), video and messaging. That’s why the company launched its flagship 8x8 eXperience Communications as a Service (XCaaS) in 2021.

8x8’s cloud-based XCaaS offering erases boundaries between different communications tools and contact center products. XCaaS is built on a secure and compliant cloud platform that lets the company offer a UCaaS and CCaaS platformwide 99.999 percent uptime SLA, according to the Campbell, Calif.-based provider. The offering can integrate with more than 50 third-party apps, including Microsoft Teams.

The company in January of this year completed its acquisition of fellow cloud communications specialist Fuze for approximately $250 million in stock and cash in a deal that 8x8 said would help it build on its XCaaS platform.

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